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How to Turn Tenants into Long Term Residents

Michelle Hardesty • June 29, 2023

How to Turn Tenants into Long Term Residents

Good tenants can sometimes seem like a blue moon, hard to come by, and sometimes even harder to secure long-term. Only a happy renter would want to continue staying at your property. Building a long-term relationship with a great occupant involves developing trust and loyalty. So if you like your tenants and want them to stay, here are five strategies on how to transform tenants into long-term residents:



Effective Communication: Listen to your Tenants and be responsive. Clear communication between tenants and property managers minimizes misunderstandings and potential disputes. Communication is vital in securing long-term residents.


Maintain Property: No Tenant likes to live in discomfort while waiting for their maintenance request to be addressed. Have a process and follow through with it. A well-maintained property can help motivate Tenants to take better care of the property and increases the chances of retaining them.


Reasonable Rental Rate: Consider the neighborhood, size of your rental, type of rental, and how new the construction is to determine a reasonable rental rate. This decreases the chances of Tenants "shopping" around after the first year and increases your chances of retaining them.


Keep Tenants Informed: It is very important to keep your residents informed of anything that is happening in or around your property. Quality renters will only turn into long-term occupiers when you show them you care. Keeping your renters well-informed will make them feel more at home and comfortable with you.


Online Tenant Portal: Provide a intuitive online portal that tenants can access from anywhere, at any time. The ability to check the status of rent payments, maintenance requests and access lease agreements online contributes to a satisfying rental experience.



In an increasingly competitive rental market, property managers must ensure that tenants feel valued and understood, leading to lasting, positive relationships. Through consistent tenant satisfaction, property managers can expect to see improved online reviews and word-of-mouth referrals, leading to increased demand and occupancy rates.


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